Privacy Policy

This Privacy Policy determines how the company Blue Emotion Tours (Horizonte Narrativo Serviços de Turismo, Lda) collects, uses, maintains and discloses information collected from users of the site This privacy policy applies to the Site and all products and services offered by the company “Blue Emotion Tours”.

Blue Emotion Tours will treat the data confidentially and exclusively for the purpose of offering the services requested, with all the legal and security guarantees imposed by Organic Law 15/1999, of 13 December, on the protection of personal data and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce.

Personally Identifiable Information

We collect personally identifiable information from users in many different ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to newsletters, respond to a search, fill out a form, and when they engage in other activities, services, features or resources that we make available on our website. Users are appropriately asked for name, e-mail address, telephone number. Users may, however, visit our site anonymously. We collect personally identifiable information from users only if they voluntarily submit such information. Users can always refuse to provide personally identifiable information, except that they are prevented from participating in certain activities directly related to the Site.

Non-Personally Identifiable Information

We may collect non-personally identifiable information about users when they interact with our site. Non-personal information may include the browser name, type of computer and technical information about users and the means of connection they use to access our site, such as the operating system and Internet service providers used and other similar information.

Use of information

Blue Emotion Tours may collect and use personal information from users for the following purposes:

• To improve customer service:

The information you provide will help us to respond to your needs and improve our customer service and understand your support needs more efficiently.

• To personalise the user experience:

We may use information in the aggregate to understand how our users as a group use the services and resources offered on our Site.

• To improve our website:

We use the information you provide to improve our products and services.

• To send periodic e-mails:

We may use email to send user information and updates pertaining to your requests. Email can also be used to respond to questions, queries and/or other user requests. If the user decides to subscribe to our mailing list, he/she will receive e-mail messages that may include company news, updates, information on related products or services, etc. If at any time you wish to stop receiving future emails, we include detailed instructions at the bottom of each email or you can then contact the company directly via our website.

• To process payments:

We may use the information that users provide about themselves when placing an order only to service the application itself. We do not share this information with third parties except to the extent necessary to provide a service.

Protection of information

We adopt appropriate data collection and storage and processing practices and information security measures to protect against unauthorised access, alteration, disclosure or destruction of your data, username, password, transaction information and data stored on our website.

We do not sell, trade or rent any personally identifiable user information to third parties. We may share statistical information with our business partners, trusted affiliates and advertisers, which are not directly linked to any personally identifiable information about visitors and users, for the purposes described above. Users may find advertising or other content on our site that links to the sites and services of partners, suppliers, advertisers, sponsors, licensors, licensees and other third parties. We do not control the content or links appearing on these sites and are not responsible for the practices underlying these sites, even if they are linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policy and customer service policy. Your browsing and interaction on any other website, including websites that link to our site is subject to the terms and policies adopted by the site itself.

Privacy Policy Update

Blue Emotion Tours has the power to update this privacy policy at any time. When we do so, we will post a notice on the home page of our website and revise the date of update at the bottom of this page. We ask users to check this page frequently for any changes and to stay informed about how we are doing to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any changes.

Web browser cookies

Our site may use cookies to enhance the user experience. Your browser often places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. El usuario puede optar por configurar su navegador para que rechace las cookies o para que le avise cuando se envíen cookies. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent.

Acceptance of Terms

By using this site you signify your acceptance of this policy. If you do not agree with this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy is the same as full acceptance of the changes.

Contact with us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us:

Horizonte Narrativo Serviços de Turismo, Lda
Blue Emotion Tours
Rua Penha de França 7. 3 Andar. 1170-299. Lisboa, PORTUGAL
+351 939 787 931

This Privacy Policy has been reviewed and updated on 1 July 2017.