This Privacy Policy determines the way in which the company Blue Emotion Tours (Narrative Horizon Serviços de Turismo, Lda) collects, uses, maintains and discloses the information collected from users of the site www.blueemotiontours.es. This privacy policy applies to the Site and all products and services offered by the company “Blue Emotion Tours”.

Blue Emotion Tours will treat the data confidentially and exclusively for the purpose of offering the services requested, with all the legal and security guarantees imposed by Organic Law 15/1999, of December 13, on the protection of personal data and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce.

Personal Identification Information

We collect personal identification information from users in many different ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to the “newsletters”, respond to a search, fill out a form and when they relate to other activities, services, functions or resources that we make available on our website. Users are properly requested, the name, email address, telephone number. Users can, however, visit our site anonymously. We collect personal identification information from users only if they voluntarily present that information. Users may always refuse to provide personal identification information, except when they are prevented from participating in certain activities directly related to the Site.

Non-Personal Identification Information

We may collect non-personally identifiable information about users when they interact with our site. Non-personal information may include the name of the browser, the type of computer and technical information of the users and the means of connection they use to access our site, such as the operating system and Internet service providers used and other similar information.

Information use

Blue Emotion Tours may collect and use personal information from users for the following purposes:

• To improve customer service:

The information you provide will help us respond to your needs and improve our customer service and understand support needs more efficiently.

• To customize the user experience:

We can use the information as a whole to understand how our users as a group use the services and resources offered on our Site.

• To improve our website:

We use the information you provide to improve our products and services.

• To send periodic emails:

We can use email to send user information and the corresponding updates to your requests. The email can also be used to answer questions, queries and / or other requests from users. If the user decides to subscribe to our mailing list, they will receive emails that may include company news, updates, information about products or related services, etc. If at any time you wish to stop receiving future emails, which include detailed instructions at the bottom of each email or then you can directly contact the company through our website.

• To process payments:

We can use the information that users provide about themselves when placing an order just to service the same application. We do not share this information with third parties, except as necessary to provide a service.

Information protection

We adopt a correct data collection and storage and processing of information practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your data, username, password, transaction information and stored data on our website.

We do not sell, trade or rent any personal identification information from users to third parties. We may share statistical information with our trusted business partners, affiliates and advertisers, who are not directly linked to any personal identification information about visitors and users, for the purposes described above. Users can find advertising or other content on our site that links to the sites and services of partners, suppliers, advertisers, sponsors, dealers and other third parties. We do not control the content or links that appear on these sites and we are not responsible for the practices that underlie these same sites, even if they are linked to our website or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policy and their own customer service policy. Navigation and interaction on any other website, including websites that have a link to our site are subject to the terms and policies adopted by the same site.

Update of the Privacy Policy

Blue Emotion Tours has the power to update this privacy policy at any time. When we do, we will post a notice on the homepage of our website and review the update date at the bottom of this page. We ask users to check this page frequently for any changes and to stay informed about how we proceed to protect the personal information we collect. You acknowledge and accept that it is your responsibility to review this privacy policy periodically and to be aware of the respective changes.

Web browser cookies

Our site may use “cookies” to improve the user experience. The user’s Browser often places cookies on his hard drive for registration purposes and sometimes to track information about him. The user can choose to configure his browser to reject cookies or to notify him when cookies are sent. If so, keep in mind that some parts of the site may not work properly.

Terms Acceptance

By using this site the user expresses his acceptance of this policy. If you do not agree with this policy, please do not use our Site. The continued use of the Site after the posting of changes to this policy is the same as full acceptance of the changes.

Contact us

If you have any questions about this Privacy Policy, the practices of this site, or your relationships with this site, please contact us:

This Privacy Policy has been revised and updated on July 1, 2017.